Privacy Policy

1. Overview & Scope

This Privacy Policy explains how StreamKing TV ("StreamKing", "we", "us", or "our") collects, uses, protects, and discloses personal data when you visit streamkingtv.us, purchase an IPTV subscription, or interact with our customer support team.

We comply with international data protection frameworks, including the European Union General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

2. The Information We Collect

We strictly practice data minimization, collecting only the absolute minimum information necessary to provision your digital subscription and provide reliable technical assistance:

• Account Contact Details: An email address used to dispatch your M3U playlist and Xtream Codes credentials, and an optional WhatsApp handle if you request instant activation or VIP support over WhatsApp.
• Billing Transaction Verification: Confirmation tokens generated by our third-party payment processors (e.g., transaction ID, date, amount, card brand). StreamKing TV never captures, processes, or stores raw credit card numbers or banking secrets on our servers. All payments are routed directly through PCI-DSS certified gateways.
• Technical Support Details: Information voluntarily provided during support tickets (e.g., your device type such as Firestick or Samsung TV, and preferred player app like TiviMate or IPTV Smarters Pro) to assist with setup troubleshooting.

3. What We Never Collect: Zero-Log Policy

Unlike conventional telecom or cable conglomerates that build behavioral profiles to resell to advertiser exchanges, StreamKing TV operates on a pure zero-knowledge streaming architecture:

• We do NOT record which live TV channels, sports broadcasts, or PPVs you view.
• We do NOT track VOD movie or series playbacks or timestamps.
• We do NOT retain persistent DNS query logs or web browsing logs.
• We do NOT sell, lease, or monetize user data to any advertising broker, data broker, or commercial third party.

4. Legal Bases for Data Processing (GDPR)

Under GDPR Article 6, we process personal information strictly under the following lawful bases:

• Performance of a Contract: To generate and transmit your subscription access credentials, process your order, and fulfill our service agreement.
• Legitimate Interests: To protect our network clusters against automated DDoS attacks, brute-force exploits, and fraudulent payment activities.
• Consent: When you voluntarily reach out via WhatsApp VIP chat or email for customer service.

5. Data Security & Storage Architecture

We implement industry-standard technical and organizational security safeguards to defend your data against unauthorized interception, destruction, or disclosure:

• End-to-End Encryption: All web traffic on streamkingtv.us is secured using modern TLS 1.3 encryption with high-entropy 256-bit cryptographic ciphers.
• Isolated Infrastructure: Customer account databases are isolated behind enterprise firewalls in Tier-3 European data center environments.
• Automatic Credential Regeneration: Subscribers may request a fresh playlist token or password reset at any time through our VIP support desk.

6. Data Retention Period

We retain basic account identifiers only for as long as your subscription remains active, plus a limited administrative period (not exceeding 90 days following expiration) to facilitate effortless renewals if requested. Customers may request immediate deletion of their records at any time.

7. Your Privacy Rights (GDPR & CCPA)

Regardless of your geographic location, StreamKing TV extends comprehensive privacy rights to all subscribers:

• Right to Access: You can request a summary of the personal information associated with your account.
• Right to Rectification: You may correct or update your registered email address or WhatsApp contact at any time.
• Right to Erasure ("Right to Be Forgotten"): You may request complete and permanent deletion of your account records from our system.
• Right to Restrict Processing: You may object to the processing of your data under specific conditions.

To exercise any of these statutory rights, email our team at [email protected] with the subject line "Privacy Request". Requests are fulfilled within 48 hours free of charge.

8. Children's Privacy

StreamKing TV services are strictly designated for individuals aged 18 and older. We do not knowingly solicit or collect personal information from minors under the age of 16. If we discover that a minor has provided us with personal data, we will immediately purge the record from our databases.

9. Third-Party Links & Player Software

Our website may reference external software players (such as IPTV Smarters Pro, TiviMate, or IBO Player). These applications operate under their own independent privacy policies. We encourage users to inspect the privacy terms of any third-party player application they download.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to mirror regulatory changes or technological upgrades. Any updates will be published directly to this page with an amended "Last Updated" date.